CX Decoded

CX Decoded: Their success = Your success

The only way to differentiate your business from everyone else is the experience you create for your customers and clients. This is your company’s “x” factor.

Here, you’ll find creative customer experience (CX) solutions, strategies and insights to help you surprise, delight and build customer loyalty.

“The best marketing money can buy is a customer who will promote your business because they’ll refer their friends and family to you, free of charge.” HubSpot



With close to 15 years of customer-facing experience, I understand that building genuine relationships is key for business success. These relationships are based on quality of work, trust and most importantly, value. 


Interested in connecting? Get in touch with me here or follow along here.